FREE SHIPPING POLICY
Paxcess offers free shipping on all orders over $50 within the United States, (excludes orders that use discounts and promotions). Orders in some remote areas will be charged part of the shipping cost based on the weight of the product.
We promise ship the orders within 48 hours. Please allow 24-48 hours for processing & handling. In most instances, all orders are usually shipped same-day. We ship via UPS and USPS. Packages generally arrive within 3~5 days, but we are not responsible for carrier delays.
We strive to get all orders received shipped out the same day. We do have a processing time of within 48 hours on all orders. If you have not received an email in regards to your order, your order is being processed and will ship out as soon as possible. However, most orders are shipped out within 24 hours. Orders not shipped same day will be shipped the following (business) day. We will contact you if for some reason there are any delays. We ship weekdays, Monday-Friday. We do not ship on Saturday or Sunday or on any holidays. Orders received Friday - Sunday will ship on the following Monday, assuming Monday is not a holiday.
Once your order has been processed & shipped, you will automatically receive an email with your tracking number enclosed. You can track your package by going to www.DHL.com or www.USPS.com and entering the tracking number you were provided with, to see your expected arrival date. It may take up to 24 hours for your tracking number to show any updated information.
INTERNATIONAL SHIPPING POLICY
We're sorry, we are not able to provide free shipping on international orders, but we can offer the most competitive rates from UPS and DHL.
International orders may be subject to import charges and customs fees. Delivery times are estimates provided by the shipping carrier and are in business days. Customs processing and delivery within the destination country may delay delivery past the estimated shipping times.
If you have any questions, please contact us with firstname.lastname@example.org or call us with phone (877) 756-8666 Mon-Fri 9AM-5PM (PST).